Privacy Policy
Agyan Residences (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you inquire about or reside in our properties.
1. Information We Collect
We collect personal information to provide better services and maintain a secure and comfortable living environment. The types of information we collect include:
For Inquiries:
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Full Name
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Contact Information (email, phone number)
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Preferred Unit Type and Other Preferences
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Inquiry Details and Communication History
For Current Residents:
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Full Name and Contact Details
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Government-Issued ID and Proof of Identity
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Lease Agreement Details
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Emergency Contact Information
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Payment and Billing Information
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Visitor Logs (if applicable)
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Security and Access Records (e.g., CCTV footage, keycard access logs)
2. How We Use Your Information
We use the information collected for the following purposes:
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For Inquiries: To respond to your questions, provide property details, schedule viewings, and follow up on inquiries.
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For Residents: To process lease agreements, ensure community security, facilitate billing and payments, and provide maintenance and customer support services.
3. How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, use, or disclosure, including:
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Secure databases with restricted access
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Data encryption and security protocols
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Limited access to personal data only for authorized personnel
4. Information Sharing
We do not sell or share your personal data with third parties for marketing purposes. However, we may share information with:
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Service Providers: Maintenance teams, payment processors, and other partners necessary for operational services.
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Legal Authorities: If required by law, court orders, or for legal compliance.
5. Data Retention
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Inquiry data is retained for up to [3] months unless you request its deletion.
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Resident data is retained for the duration of your lease and a reasonable period thereafter for legal or administrative purposes.
6. Your Rights and Choices
You have the right to:
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Request access to or correction of your personal data.
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Withdraw consent for marketing or communications.
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Request deletion of your personal data, subject to legal obligations.
7. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📞 63 917 582 3646